Take your business to the next level with Sage CRM. If you are a small or medium sized company, you can acquire new customers, maximise profits and increase efficiency. you can step-change past the competition.
Sage CRM helps companies like yours to make that change. Discover how to maximise your sales performance, increase demand for your products and services, and turn exceptional customer experience into your number 1 competitive advantage. With Sage CRM, you can completely re-imagine the way you do business, helping you to drive growth and profits, even in tough times.
Why we recommend Sage CRM
Sage CRM is used by enterprising, growing companies seeking new ways to interact with customers, leverage the power of social media and take advantage of the latest mobile developments to further grow their business.
From £20.00 per user, per month.
Track your sales opportunities effectively from lead generation to close.
Enable your workforce to access critifcal customer information anytime, anywhere.
As your business grows, managing your pipeline, your sales reps, and accurately forecasting and reporting on your sales activities can become more of a challenge. Your business needs to be organised so you can avoid misplacing leads, ensure every opportunity is followed up on, and know what your sales team should be focusing on at any given time.
The way in which businesses market themselves today is changing. Faced with restricted marketing budgets, limited in-house resources and a rapidly evolving media landscape, marketers now need to focus their efforts on customer insights to effectively segment customers and prospects, and engage them with the right message at the right time.
With Sage CRM you can slice and dice your customer and prospect information to create campaign lists with the highest potential for success, plan your campaigns with precision and track campaign results with ease. Sage CRM also works with key social media applications including LinkedIn, Facebook and Twitter, helping you to reach and engage with your customers and prospects across multiple touch points.
As your business grows you may find that retaining and supporting your customers with a consistent customer experience becomes harder to manage. Sage CRM gives your customer service team increased visibility into customer issues and makes every agent more productive, empowering them to upsell and cross-sell to drive more business.
Sage CRM is used by thousands of businesses every day to deliver exceptional customer service regardless of their size, ensuring a world-class customer experience every time. With case management, a centralised knowledge base and powerful reporting, Sage CRM gives customer service teams access to updated customer information from right across the business. Customer service teams can now have more meaningful conversations with customers, leading to increased customer satisfaction levels and faster call resolution times, helping them to be more productive.
Mobile working is changing the face of business as we know it. By 2016, two-thirds of the workforce will own a smartphone, and 40 percent of the workforce will be mobile (Gartner). The demand for mobile working is increasing and mobile CRM is now becoming a must-have for many small and medium sized companies.
Sage CRM gives businesses access to critical customer information in real-time, on any device regardless of their location. Your sales and customer service teams can view and update contacts, opportunities, leads and cases when on the road or at customer sites, helping them to become more productive and service your customers more effectively.
Email marketing is one of the most popular marketing tools for businesses today. With minimal resource requirements, every small or medium sized company can deliver personal, relevant and timely email marketing communications to customers and prospects alike.
Sage E-marketing for Sage CRM gives businesses built-in email marketing within your Sage CRM, allowing you to quickly and easily build campaign lists, design effective email communications and deliver your messages to the right people at the right time. Responses to your email campaigns can be analysed in real-time, allowing you to continuously make improvements and maximise your ROI.
When you marry your CRM tool with your ERP solution your business benefits from end-to-end visibility and a single view of the customer, where each department is working from the same database and communicating the same information in the same way. The result is greater insight into business performance and more efficient business processes that drive growth, increase productivity and profitability.
By joining CRM and ERP systems together and accessing information that exists across the business, companies can significantly improve business processes and workflow, empower employees, drive productivity, and enable informed decision making, allowing them to grow and achieve a competitive advantage.
By 2016, more than 1.5 billion people will use social networks (Gartner). Businesses can no longer ignore the enormous potential of social media for customer and prospect engagement. Integrating social media activity with CRM can further increase that potential, making it easier to gain valuable customer insights, create collaborative experiences and build mutually-rewarding customer relationships.
Companies of all sizes are bringing social media into their business in a manageable and constructive way. Social CRM allows you to start engaging with your customers and prospects in a collaborative manner across key social channels such as LinkedIn, Twitter and Facebook. By incorporating social media into your sales, marketing and customer service activities you can learn more about your customers likes and dislikes. By leveraging the vast amounts of information available on social media channels in a meaningful manner, you can uncover more leads and better interact with your customers and prospects, boosting your overall customer experience.
Additionally, social collaboration across teams using Yammer makes important internal communications more open allowing everyone in your business to benefit from shared information.
Whether you’re just starting out or already have several hunderd employees, Sage CRM can help accelerate your business success.