There is a common theme to the challenges addressed by CRM for education and the academic world. As economic pressures force budget restrictions, educational institutions must find ways to control expenditure whilst maintaining high-quality services and programs. The increased competition for new students and the need to support those already at the institution is coupled with a depletion in available resources and staff. Which can all make for pretty grim reading…
There’s good news ahead though! CRM can help and has been proven to do so, time and again. For an introduction to the concept and ideas of CRM, download your free copy of The CRM eBook, or watch a short video from our CRM Whiteboard series.